Overview The legal research industry operates at the intersection of scholarly rigor and commercial pragmatism, where firms routinely face the tension between methodological integrity and client expectations. This case examines how a $3.5 million regional research provider—facing leadership succession and aggressive national competition—leveraged principled business development to achieve 42% revenue growth while maintaining its uncompromising standards. The firm’s successful navigation of this transition offers critical insights for professional service organizations balancing ethical commitments with expansion…